HDFC Bank Is Having Issues With Debit Card, UPI, and More, Customers Say

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HDFC Bank Is Having Issues With Debit Card, UPI, and More, Customers Say

HDFC Financial institution is down, and netbanking, debit card funds, UPI, IMPS, and NEFT are all having points for a lot of clients in India. The purchasers have taken to social media to complain concerning the subject. Many individuals say they aren’t in a position to make funds, and in our personal exams, we weren’t in a position to even add new payees for netbanking. Some customers are additionally saying that ATMs will not be working. A tweet responding to a buyer says that the difficulty was due to an outage at a knowledge centre, however six hours after stories beginning coming in on Saturday, the funds had been nonetheless not working right here.

Based on on-line downtime tracker DownDetector, reports of failure at HDFC Bank began round 6PM on Saturday November 22, and peaked at have been declining since then. Nevertheless, we examined HDFC at 1130pm and the financial institution was nonetheless not working for 2 completely different accounts.

Responding to a buyer’s tweet, HDFC Buyer Care acknowledged that “an sudden outage at considered one of our knowledge centres has impacted a few of our providers.” It additionally mentioned, “We’re working in the direction of restoration of the providers, which should not take lengthy.” Nevertheless, this was a couple of hour in the past on the time of writing, and almost six hours after the early stories began. On the time of writing the financial institution providers are nonetheless not working.

Some customers reported seeing a message that states that HDFC is experiencing an issue, asking them to come back again and check out once more after a while; nevertheless, after we checked utilizing the HDFC Android app at 11.30pm on Saturday, this banner was not displayed, and it as a substitute merely froze.

Affected clients have been tweeting about points with the financial institution web site and HDFC app on Twitter. Individuals weren’t in a position to obtain OTPs, and a few even mentioned that ATMs will not be working. That is similar to the failure at ICICI Bank that occurred in mid-October, proper at first of the festive gross sales for Amazon and Flipkart.

The HDFC web site and app are loading on the time of writing, however after you log in, the options like cash switch, including payees, and so forth don’t work, Devices 360 was in a position to confirm. We had been additionally not ready to make use of the debit card from HDFC on Swiggy and Zomato.


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